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Replacing Traditional School Surveys with Intelligent Chatbot Conversations!

Updated: Jul 6

As educators, we frequently use surveys to gather feedback from our school communities. In today's world, mostly these surveys are online surveys such as Google Form, SurveyMonkey, Survey Planet, and Qualtrics. In this post, I would like to introduce you to a few great survey options to replace traditional surveys.

Let's start with chatbot surveys. When you search online, you will see many great chatbot survey options. One of them is called Survey Sparrow at www.surveysparrow.com




Here is how Chatbot is explained by Survey Sparrow on their website:

SURVEY SPARROW

With SurveySparrow’s chatbot for website, the reins are entirely in your hands! Decide when and how your chatbot must unfold to your website visitors; after a specific time or scrolling a portion of the website.


Auto-triggered Surveys

According to Hubert.AI research on more than 100.000 respondents, over 85% rate the conversational experience as excellence compared to 9% for traditional survey experiences. Survey response rates worldwide have been on a steady decline for years. By using a conversational interface, companies can effectively fight this fact.


User-invoked Surveys If auto-triggering isn’t your choice, you can pick the user-invoked type of chatbot for website. Give your visitor the time to click and initiate the chat.

Inline Embedded Surveys Do you wish to collect live feedback from each of your website visitors? Then Inline Embedded chatbot for website would be your best choice. Position the chatbot anywhere on the webpage, and it waits for the user to scroll down and start the feedback chat.


Survey Sparrow is a wonderful survey option. However, it does not use artificial intelligence. Or in other words, it does not provide intelligent chatbot conversations to survey your communities.

MEET HUBERT.AI - AN INTELLIGENT CHATBOT

Improvements start with a conversation.

Therefore, Hubert replaces traditional surveys with intelligent chatbot conversations and get insights instead of clues. Hubert is a perfect combination of chatbot technology and advanced text analytics to engage respondents in personalized conversations and gain actionable insights from automatically analyzed data.


Why Hubert.AI?


1 - A format your audience loves

According to Hubert.AI research on more than 100.000 respondents, over 85% rate the conversational experience as excellence compared to 9% for traditional survey experiences. Survey response rates worldwide have been on a steady decline for years. By using a conversational interface, companies can effectively fight this fact.


2 - Quantitative reach — Qualitative insights

Hubert is trained to mimic the behavior of a real human conversation without the limitations in capacity. That means Hubert is able to extract qualitative data but from any given scale.


3 - Intelligent follow-up questions

Autonomously inputting follow-up questions such as: Why do you think the customer service was bad? and Anything else we could do to improve? lead to significantly better data and offers a whole new level of actionability and usefulness. By having your response acknowledged and interpreted directly in the conversation, it ensures that the respondent understands the importance of their feedback to the company.

4- Fully flexible responding

What’s the use of responding if I’m not being heard? Asking your respondents open-ended questions without limiting them in any way is a sure way to get honest and reliable data. The respondents can share their feedback on their own terms rather than focusing on the areas determined by the survey creator. Hubert supports both open-ended and scale responses to most questions.

5- Real-time solutions

When Hubert is through digging to the core issue and information is as defined as possible, there’s no limit to what you could do with it. Respondents often receive a direct solution and the feedback loop can be immediately closed.


To learn more about Hubert and create an intelligent chatbot survey, please visit www.hubert.ai


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